FAQ

Q: What is the latest version of SASAMS?
A: Version 17.1.0

Q: I cant save my marks.
A: Check that the Spread is installed.

Q: My error shows Data Locks.
A : menu 16.14, untick auto-refresh, select all user sessions and delete them. Proceed to menu 16.4 and compact your database.

Q: Error: Unrecognizable database or Not a SASAMS database or Corrupt Database.
A: Email Database asap with the error message (emisecape@gmail.com)

Q: I get this error when trying to run the timetabling module. Please help. what can I do? ‘Exception EOleSysError in module TimeDesign.exe at 0012DB35. Error accessing the OLE registry.’
A: In the EdusolSams folder, right click on the TimeDesign.exe file and run as administrator.

 

 

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42 Responses to FAQ

  1. Edward says:

    Hi I get this error when I Transfer to Excel..Sorry we couldn’t find C:\PROGRA~1\EDUSOL~\TIMEDE~1.XLS. Is it possible it was moved renamed or deleted?

    • emisec says:

      Sounds like a Microsoft issue that cant find the path to SASAMS

      Are you sure SASAMS is installed in the correct path?
      C:\Program Files\EdusolSAMS

      If you are trying to run what appears to be the TimeDesign.exe…….right click on it and run as administrator.

    • evans says:

      Did you finally got help cz I’m struggling with the same issue

  2. Luther says:

    Hi when i try and update students’ marks while the server user does the same it logs me out

  3. calvinquery says:

    Hi
    We need help with the marks of children that started with our school in the 2nd term. How do we ensure that the correct marks reflect on the report?

    • emisec says:

      They should have come with a mark from their previous school.

      What is your schools policy (If there was no SASAMS and you used a manual system?)
      or
      -1 will give them an average of their second term work
      or
      enter an appropriate score based on term 2 work

  4. katlego says:

    hello i need to know how does SAMS calculate learners marks because it appears that learners according to their assessment marks have passed but when they process it on sams they fail, so i need the calculations

  5. TUMI says:

    We have two pc’s 1server and 1client. I can access my database from the server, but not from the client I receive error description: database could not be opened. invalid password. This is the only database on the server.

  6. Mthandazo says:

    Is it possible to produce the report if you only started to use SASAMS on the 4th quarter of the year?

  7. Igi says:

    I need help with Time tabling

  8. Tracy Pearse says:

    Hi. How do we add our school badge to our report? Also as the highest grade in our school is Grade 5, how do we remove the “Grade 10 to 12” from the report as it will confuse parents.

    • emisecec says:

      Hi Tracy

      1. If your badge / logo is added in the General settings, it will appear on the reports.
      2. How did grade 10 to 12 get into your system in the first place? In your school setup you indicate what grades the school offers. When doing reports you select which Grade the report is for……so I am missing the question as to how parents will get confused. remember you can select a FET report format, but is will still only print what grades you selected.

      Trust this solves your question. Reminder you have an EMIS coordinator just down the road who is willing to assist you, train you and solve any minor queries. Vuyo Mbumba 073 621 7605

  9. Alida Kruger says:

    Hi There, we are a Creche and want to use this system but the financial side. how do we go about it. Need serious HELP

    • emisec says:

      Hi

      You will need to complete the General info, Leaner and Parent, and the Educators (Human Resources) Module.

      Then you can start the Financial Module, firstly by selecting the chart of accounts for the Province you are in.

      Thereafter it is a step by step (follow the items menu) and it is self explanatory.

      Your district Office should be able to provide further assistance .

  10. Nancy says:

    HI, My name is Nancy. I m trying download latest patch version 14.0.1 but it seem not to be downloaded. I was asking if is there anyway that you can sent me via my email address given below, thanks
    klipspruitsc@gmail.com

  11. booimava44 says:

    To be specific, ANA menus 8.4, 8.5, 8.6, 8.7, 8.12 and 8.13 do not open only a message “Total marks per Grade for Grade 1 has not been loaded.” We are also currently using the latest patch 14.0.1 and spread 6.0.57.

  12. Hagan Nash says:

    Good day We are busy entering marks for each task to calculate our term marks in SAMS according to CAPS. Is there a way to enter a half mark for a task?

    • emisec says:

      SASAMS rounds up all marks

      • katlego says:

        hi can u please give me detailed how sams calculates marks, as learners who deserve to be promoted end up failing

      • emisec says:

        Hi

        Please check your CAPS Policy documents.

        There are weightings involved for various tasks and activities. They have been checked over and over.

        Perhaps it is your calculations that are incorrect since you have not taken the weightings into account.

  13. Tracy Pearse says:

    I am experiencing trouble with the rollover from 2013 to 2014. I can’t seem to find the manual for year end rollover on the EMIS website – not sure exactly where to look. Our teachers did not do their reports on SASAMS. It appears that we need the report results in order to promote pupils. The user guide for SA-SAMS version 13.6.0 states on page 2 at 10.3.19(b) that if the curriculum module was not used then learners need to be selected one-by-one. Is this the case for us before we can proceed with the rollover and if so, what procedure must we follow?

  14. Hagan Nash says:

    Good day Our school used SAMS to print our reports and schedules for the third term. However, after handing in our database to our local department, I now have no marks for most of the subjects for the third term in all the grades. Some students have marks while others don’t. I have a hard copy of the schedule showing the marks but nothing in SAMS. Is there any way to recover the marks?

    • emisec says:

      I Cant see how you can lose your marks. Did you not just give a copy of the database to your local department? That so you should still have the original. If you are using windows 7, check that the original database is not sitting in the Compatibility files virtual store. Hope you fine your database !

      Mark Hensberg Senior Education Specialist: Data Analyst Education Management and Information Systems (EMIS) Resources Targeting and System Planing Tel: 043-7351223 Mobile: 082 415 4017 Fax: 043-7351993 or 0866 726 169

      Disclaimer: This email is subject to a disclaimer which, amongst other usage policies may be found on the Eastern Cape Provincial Government website by clicking on this link : disclaimer. ( http://www.ecpg.gov.za/page.php?index=42 ) If you would prefer, the specific email disclaimer can be e-mailed to you by clicking here ( mailto:support@ecprov.gov.za?subject=Please%20supply%20me%20with%20the%20ECPG%20email%20disclaimer ).

  15. Tracy Pearse says:

    The option for archiving learners was available for a short time under 3.1.1 (Learner information) but we are now once again unable to select it as an option. Is there another way to archive a learner?

  16. shadrack says:

    mine is not a comment as such. marks are all captured on the sa-sams patch version 13.4.2, but when printing report, one subject indicate more marks than captured and above overal marks.

  17. Tracy Pearse says:

    Thank you for the replies. More questions:
    1. I would like to print blank daily attendance register but for the whole school for the whole month. I followed the following steps:
    3.3.1 select month – July. Learner register leave blank for whole school – I leave it blank. Print attendance register – it prints 1 random class and that’s all. I tried it again a few times to see if it would maybe print a different class, but it prints the same random class it printed before. So I tried to print a blank monthly attendance register for one class at a time: select grade – I select a grade. select class – I select a class and the grade disappears. Print attendance register – register is blank. What am I doing wrong?
    2. Regarding siblings. What do you mean by “the back end of the program”? I went to one of our pupils who has a sibling entered on SASAMS. I went to learner info, view/update learner, learner family details and the sibling doesn’t appear under siblings or with the rest of the family.

    • emisec says:

      Attached Working on the sibling issue…..it does not work on my system either.

      Mark Hensberg Senior Education Specialist: Data Analyst Education Management and Information Systems (EMIS) Resources Targeting and System Planing Tel: 043-7351223 Mobile: 082 415 4017 Fax: 043-7351993 or 0866 726 169

      Disclaimer: This email is subject to a disclaimer which, amongst other usage policies may be found on the Eastern Cape Provincial Government website by clicking on this link : disclaimer. ( http://www.ecpg.gov.za/page.php?index=42 ) If you would prefer, the specific email disclaimer can be e-mailed to you by clicking here ( mailto:support@ecprov.gov.za?subject=Please%20supply%20me%20with%20the%20ECPG%20email%20disclaimer ).

  18. sisas says:

    Hi mark i have signed up to team box and am receiving files you sent us. if i want to upload SASAMS files,where am i suppose to click

  19. happy nkomo says:

    How do you move data from one computer to another?

    • emisec says:

      This has been answered in a previous question.

    • emisec says:

      Once SASAMS is installed on your Laptop, you will need to copy and paste your data base from the desktop to the laptop.
      On your Desktop, go to the following folder: C:\Program Files\EdusolSAMS\Data.
      Inside here you will find the schools database.
      Copy it and follow the same procedure on your laptop and paste it into the C:\Program Files\EdusolSAMS\Data folder.
      If there is no Data folder on the laptop, create one called Data.
      You will now be able to use your Laptop for SASAMS.

      Please note: You can only use one machine at a time, as any changes made on one database will not reflect on the other and you cannot “merge” the databases.
      If you have a server and are able to share the same database, then it is possible to work on 2 separate machines at the same time.

  20. emisec says:

    Latest Version 13.3 released September 2012

    • MG Booi says:

      Some items of the ANA module are not opening, informed that certain grades marks have not been entered, please assist on what to do.

      • emisec says:

        Please be more specific as to the errors……..and which items dont open.

        Menu 3.15 will show what has been entered or not.

        Make sure your are using the latest patch 14.0.1 and that the Spread 6.0.57 is installed.

        If this does not work, email me your database with a clear indication of what the errors are and I will look at it.

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